Terms & Conditions

Bookings are subject to 7% government tax
Bookings are subject to 10% service charge
Children under 12 stay free of charge
All rates are based on 2 persons, each extra person will be charged 800++ THB /day (this includes breakfast and round trip airport transportation)
A 30% deposit is required to confirm booking
Credit cards are subject to a 3% bank service charge
All charges must be settled prior to departure.
We take Visa, Master Card and American Express credit cards only
A valid passport and matching credit card must be submitted upon arrival.
If you don t have a credit card, a full cash prepayment will be accepted.

Cancellation Policy

Cancellation period :

before 7 days prior to check in date -will receive a full refund less 10% administration fee from your deposit .
1-7 days prior to check in date -will receive a full refund less 10% administration fee from your deposit , plus one night room charge will be levied.

Cancellation period:

before 21 days prior to check in date - will receive a full refund less 10% administration fee from your deposit .
5-21 days prior to check in date -will receive a full refund , less 10% administration fee from your deposit , plus one night room charge will be levied.
1-5 days prior to check in date- will receive a 50% refund, less 10% administration fee from your deposit .

Minimum stay 5 nights

Cancellation period:

before 40 days prior to check in date - will receive a full refund less 10% administration fee from your deposit.
14-40 days prior to check in date- will receive a full refund less 10% administration fee from your deposit, plus one night room charge will be levied.
1-14 days prior to check in date -will receive a 50% refund , less 10% administration fee from your deposit.

For cancellations more than 90 days prior to the ceremony date
Deposit are refundable by 75% less a 10% administration fee.
Cancellation less than 90 days and more than 30 days before the ceremony date are refundable by 50% less the 10% administration fee.
Cancellation 30 days or less prior to ceremony date are non refundable.

*Emergency cancellation or early check out will be considered on a case by case basis

Free airport pick up and drop off (it is possible to arrange pick up and drop off to other locations on the Island please ask for details)
Sandalwood is not responsible for losses. We suggest you lock valuables in your room's safty box